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Privacy Policy

Last updated: January 2025

SMB SEO (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website smbseo.co.uk.

Information We Collect

Information You Provide

When you use our contact form or hire me page, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Any message or enquiry details you submit

Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our SEO consulting services
  • Send you relevant information about our services (only with your consent)
  • Improve our website and user experience
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website (via Google Analytics)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

We may use third-party services that collect information, including:

  • Google Analytics: For website analytics and traffic analysis
  • Google Search Console: For search performance monitoring

These services have their own privacy policies governing their use of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restrict processing: Request limitation of how we use your data
  • Data portability: Request transfer of your data to another service
  • Object: Object to processing of your personal data

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Neil Dawson
SMB SEO
Norwich, Norfolk, UK
Email: Contact via our Hire Me page

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